Client Resources

Client Resources

From forms and materials to help you understand proceedings to community resources, consider this page your one-stop information hub.

Private Counsel Resources

Contact Your Attorney

If you have questions about your case, you should first speak with your attorney. If you are looking for a given unit or staff member, search our directory.

Mental Health Litigation Resources

Contact Your Attorney

If you have questions about your case, you should first speak with your attorney. If you do not know who has been assigned to represent you, contact the MHLD Trial Support Unit.

If you are looking for a given unit or staff member, search our directory.

Social Services Resources

STATE

The Massachusetts court system consists of the Supreme Judicial Court, the Appeals Court, the Executive Office of the Trial Court, the 7 Trial Court departments, the Massachusetts Probation Service, and the Office of Jury Commissioner. Search for basic case information and scheduled court dates for members of the public and attorneys.

BSAS: The Bureau of Substance Abuse Services oversees the statewide system of prevention, intervention, treatment, and recovery support services for individuals, families, and communities affected by gambling and substance addiction.

DCF: The Department of Children and Families (formerly known as DSS, Department of Social Services) works in partnership with families and communities to keep children safe from abuse and neglect. In most cases, DCF is able to provide supports and services to keep children safe with parents or family members. When necessary, DCF provides foster care or finds new permanent families for children through kinship, guardianship or adoption.

DDS: The Department of Developmental Services provides supports for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to enhance opportunities to become fully engaged members of their community.

DHCD: The Department of Housing and Community Development through its community and business partners, provides affordable housing options, financial assistance, and other support to Massachusetts communities. CHAMP (Common Housing Application for Massachusetts Public-Housing) is the online site to apply for state-aided public housing.

DMH: The Department of Mental Health, as the State Mental Health Authority, assures and provides access to services and supports to meet the mental health needs of individuals of all ages; enabling them to live, work and participate in their communities.

DOE: The Department of Education

DPH: The Department of Public Health regulates, licenses and provides oversight of a wide range of healthcare-related professions and services. Additionally, the Department focuses on preventing disease and promoting wellness and health equity for all people. Information is available for residents, providers, researchers, and stakeholders. BSAS (Bureau of Substance Addiction Services) is a DPH Program.

DTA: The Department of Transitional Assistance (DTA) assists and empowers low-income individuals and families to meet their basic needs, improve their quality of life, and achieve long term economic self-sufficiency. DTA serves one in nine residents of the Commonwealth with direct economic assistance (cash benefits) and food assistance (SNAP benefits), as well as workforce training opportunities.

DYS: Department of Youth Services is the Juvenile Justice agency for the Commonwealth of Massachusetts. DYS promotes positive change in the youth in our care and custody.

Mass211: connects callers to information about critical health and human services available in their community. It serves as a resource for finding government benefits and services, nonprofit organizations, support groups, volunteer opportunities, donation programs, and other local resources. Mass211 is always a confidential call, available 24 hours a day, 7 days a week. Call2Talk is run by Mass211.

MCAD: The Massachusetts Commission Against Discrimination (MCAD) investigates and resolves complaints of discrimination, including disability discrimination.

MCB: The Massachusetts Commission for the Blind provides rehabilitation and social services to Massachusetts residents who are blind, leading to their independence and full community participation.

MCDHH: The Massachusetts Commission for the Deaf and Hard of Hearing provides accessible communication, education, and advocacy to consumers and private and public entities so that programs, services, and opportunities throughout Massachusetts are fully accessible to persons who are deaf and hard of hearing.

MOD: The Massachusetts Office on Disability (MOD) works to ensure that people with disabilities living or working in Massachusetts have full and equal participation in all aspects of life. They provide information about disability-related programs and rights and can help people resolve disability-related issues through their Client Services Unit. Their Client Assistance Program provides information, referral, and advocacy services for people having trouble getting vocational rehabilitation or independent living related services.

MRC: The Massachusetts Rehabilitation Commission (MRC) helps individuals with disabilities to live and work independently. MRC is responsible for Vocational Rehabilitation, Community Living and eligibility determination for the Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) federal benefits programs.

Medicaid/MassHealth: In Massachusetts, Medicaid and the Children’s Health Insurance Program (CHIP) are combined into one program called MassHealth. MassHealth members may be able to get doctors visits, prescription drugs, hospital stays, and many other important services.

One Can HelpWe work with court-appointed attorneys and social workers to provide clients at risk with essential resources when no other aid is available, to help them break the cycle of deprivation and hopelessness.

FEDERAL

Lifeline Program: Lifeline is a government benefit program that provides a monthly discount on one communications service from a certified Lifeline service provider.

Medicare: Medicare is the federal health insurance program for people who are 65 or older, certain younger people with disabilities, people with End-Stage Renal Disease (permanent kidney failure requiring dialysis or a transplant, sometimes called ESRD). Medicare Part A (Hospital Insurance), Medicare Part B (Medical Insurance), Medicare Part D (Prescription Drug Coverage). Medicare C (Medicare Advantage) are private plans run through Medicare.

Social Security Administration locations in MA

Veterans Administration: The mission of the Department of Veterans’ Services is to advocate on behalf of all the Commonwealth’s veterans and provide them with quality support services and to direct an emergency financial assistance program for those veterans and their dependents who are in need.

Please note that the information provided on this page is not an endorsement of services nor is it a substitute for due diligence. While every effort is made to keep the information updated, there is no guarantee of its accuracy.

To report an update, changes, or broken links for any content on this web page, please email

General Resource Directories

Massachusetts Reentry Resource Directory: Use this directory to find local resources across the state.  This list of resources is not exhaustive. Do not rely on it as your only list of services.

Coming Home Directory Greater Boston: A Directory of Reentry Services Available to People Returning from Incarceration to Greater Boston.

Coming Home Worcester: Coming Home Central, Metrowest and Western Massachusetts is an online directory of services available to ex-offenders returning to, or currently living in the Central, Metrowest and Western Massachusetts area. The directory is a resource that presents important information for ex-offenders about the services available in our community. Download PDF: Coming Home Worcester_Western and Southest MA_2020

Reentry Supports & Organizations

Statewide: MassHealth Behavioral Health Supports for Justice Involved Individuals (BH-JI)BH-JI is a statewide program that helps people leaving jail or prison within 6 months, people who have recently left jail or prison, people on parole, and people on probation to connect with behavioral health services and social supports in the community. Individuals needs to be eligible for MassHealth (not required to have active MassHealth), and have a substance use disorder and/or mental health support need. To find the BHJI vendor in your area, go HERE.

Barnstable County: The Incarcerated Veterans Transition Program (IVTP), through Volunteers of America Massachusetts (VOAMASS) Reentry and Diversion and part of the Department of Labor Veterans’ Employment Training and Service (VETS) initiative, helps prepare qualified veterans who are currently incarcerated and recently released to find employment. Currently serving Plymouth, Bristol, and Barnstable counties, IVTP provides job and life skills coaching, health care referrals, and personalized case management that focuses on the unique issues experienced by veterans. Referral for IVTP services can be done HERE.

Bristol County: The Bristol County Reentry Project (BCRP), a project of Steppingstone, Inc., is an important initiative that aims to support individuals who are transitioning back into their communities after being incarcerated. The BCRP seeks to provide a range of services and resources to help these individuals successfully reintegrate into their communities and reduce the likelihood of recidivism. One of the key components of the BCRP is the development of individualized reentry plans. Each plan is tailored to the specific needs of the individual being served and is designed to help them achieve their goals and objectives as they progress through the different stages of reentry and recovery. Admission Criteria includes being in pre-trial status at the Bristol County House of Correction, probationers or parolees who have violated conditions of probation or parole in the community who have been returned to custody, or who are at risk of being returned to custody, 18 years of age or older, have a substance use disorder, and returning to Fall River or New Bedford communities. Phone Number: 774-202-5984

The Incarcerated Veterans Transition Program (IVTP), through Volunteers of America Massachusetts (VOAMASS) Reentry and Diversion and part of the Department of Labor Veterans’ Employment Training and Service (VETS) initiative, helps prepare qualified veterans who are currently incarcerated and recently released to find employment. Currently serving Plymouth, Bristol, and Barnstable counties, IVTP provides job and life skills coaching, health care referrals, and personalized case management that focuses on the unique issues experienced by veterans. Referral for IVTP services can be done HERE.

Essex County: Through Volunteers of America Massachusetts (VOAMASS) Reentry and Diversionthe Essex Medication Re-Entry Grant Expansion (EMRGE) program, formerly known as the Essex Medication-Assisted Treatment (EMAT) program, is a six-month wraparound services program for individuals with an opioid use disorder (OUD). EMRGE utilizes trauma-informed behavioral health treatment, therapeutic counseling, and medication to help individuals recover from OUD. The program also connects participants to community-based resources to help with the transition from incarceration back into society after release and reduce recidivism.

Franklin County: The Franklin County Sheriff’s Department (FCSO) Reentry Program & Reentry Services team provides free assertive, community support to people recovering from incarceration, addiction, mental health symptoms and other adversities in life. Goals for the first 10 days are focused on attending to basic needs, establishing ongoing community supports, and building resiliency through a sustainable lifestyle of holistic wellness. There are specific resources for women, including housing supports and emergency services for survivors.

Hampden County: All-Inclusive Support Services (AISS): 736 State Street, Springfield, MA 01109, Phone: (413) 781-2050. AISS assists formerly incarcerated people in all aspects of their lives as they transition from incarceration into the community. Many face a range of issues such as addiction, mental health problems, lack of identifying documents, employment obstacles, financial concerns, limited education, poor housing situations (or lack of housing), etc. AISS is the bridge that carries the positive momentum begun during incarceration forward and assists individuals in the reentry process. For more information on the range of services offered, go HERE.

Middlesex County: Thrive Communities THRIVE’s mission is to empower communities to welcome and support our neighbors transitioning from incarceration. Founded in 2015 as a community-based response to the challenges faced by adults returning from prison, THRIVE disrupts cycles of incarceration, isolation, and social harm by organizing and supporting grassroots efforts for restorative reentry, community building, and leadership development among those most impacted by incarceration – returning citizens and local community members alike. Click HERE for more information on requesting support and walk-in hours.

Norfolk County: H.O.P.E. Center2015 Washington Street, Braintree, Massachusetts 02184, Phone: 781-751-3393, Email: info@hopecenterma.org. The H.O.P.E. Center is a program of the Norfolk County Sheriff’s Office. The center’s services are free and available to anyone who is looking for assistance and guidance regardless of race, ethnicity, sexual orientation, religion, gender, age, economic status or background. This is a welcoming environment where anyone can find help and hope for their future. Working with our staff, each client will receive a personalized plan for success and the support to achieve their goals. From assistance in obtaining basic needs to peer support groups to education and employment assistance, the H.O.P.E. Center is here to guide you.

Plymouth County: The Incarcerated Veterans Transition Program (IVTP), through Volunteers of America Massachusetts (VOAMASS) Reentry and Diversion and part of the Department of Labor Veterans’ Employment Training and Service (VETS) initiative, helps prepare qualified veterans who are currently incarcerated and recently released to find employment. Currently serving Plymouth, Bristol, and Barnstable counties, IVTP provides job and life skills coaching, health care referrals, and personalized case management that focuses on the unique issues experienced by veterans. Referral for IVTP services can be done HERE.

Suffolk County: Office of Returning Citizens, Boston: 30 Dimock Street, 2nd floor, Roxbury, MA 02119, Phone: 617-541-3887, Email: orc@boston.gov. Our office supports those who return to Boston after being released from state, federal, and county facilities each year. We envision a Boston where returning citizens can return to their families, flourish in their communities, and regain their sense of dignity. Go HERE to complete the online registration form.

Father’s UpLift Reentry Support offers specialized pre-release and community-based services for men facing challenges related to incarceration and re-entry. We believe that no father should be left behind. Every week, we enter the walls of correctional facilities, creating vital pathways for connection, hope, and healing. For over a decade, we have been dedicated to caring for fathers behind bars at the Suffolk County House of Correction. Our compassionate team conducts weekly visits, engaging with residents through personalized individual and group support sessions.  Our services go well beyond the confines of jails and prisons. When a father is released, our Homecoming team is ready to offer unwavering support as they embark on their journey back into the community. Bags for Dads are sturdy duffel bags thoughtfully packed with necessities like a comb, toothbrush, shampoo, deodorant, and more—everything a father needs to maintain his dignity and sense of self during a challenging time.

Louis D. Brown Peace Institute‘s Community Reentry Services Program (CVRSP) is a reintegration program that creates a pipeline from prison to progress for men in Massachusetts correctional facilities. The program helps reunite participants with their families and provides wraparound services that include employment, education, mentorship, housing and diverse counseling services. Get your FREE Community Reentry Kit, A sturdy 17” backpack filled with essential personal hygiene products; masks, socks and hand sanitizer; The Four Agreements: A Practical Guide to Personal Freedom (A Toltec Wisdom Book) by Don Miguel Ruiz; Coming Home Directory – a resource book of reentry services available to people returning from incarceration to Greater Boston; I AM – A book of poems written by participants in the Peace from Within Program at Plymouth County Correctional Facility. Please contact CRSP for more information or give us a call at 617-825-1917 ext. 103.

Worcester County: Open Sky Community Compass:454 Grove Street, Worcester, MA 01605, Phone: 508-318-7700, Email: CommunityCompass@openskycs.org. The Community Compass at Open Sky in Worcester is a free, walk-in service, providing supports for successful re-entry to anyone with an incarceration history (Department of Corrections or House of Corrections) in Massachusetts, including those who were awaiting trial or a section 35 commitment at MASAC. The Community Compass provides a judgement-free environment, staffed by people with lived experience. You are a person first and we are here to help you move beyond limitations you may perceive due to your history. Services include assistance accessing Food and Nutrition supports, Education, Employment, Housing, Health Care and Addiction Treatment, obtaining Identification Cards and other documents, in addition to other supports.

Peer Support Organizations

The Life After Prison (LAP) focuses on five components: healthcare, family, finance, stability and growth. We serve as a liaison for anyone impacted by incarceration. We also strive to raise public awareness surrounding incarceration and share recommendations to government officials on how to improve the reentry process. In addition to this we host a series of support groups, open forums, conferences, trainings, workshops, and events; in effort to decrease the recidivism rate, poverty levels and bridge the gap between loved ones and the criminal justice system. Click HERE to learn more about how to request services.

Transformational Prison Project (TPP): TPP’s mission is to provide spaces where those who have been harmed and those who have done the harming can come together and engage in dialogue—to build understanding and empathy toward those who have been victims of violent crime. TPP is committed to understanding individual harms and the systemic harms that affect communities, more specifically communities of color. TPP is led by four formerly incarcerated individuals who personally benefited from TPP’s programs while incarcerated.

Housing

Justice 4 Housing (J4H): 23 Bradston St., Fourth Floor, Boston, MA 02118, Phone: (857) 300-3009. J4H is a grassroots organization that provides housing and family reunification for Justice-Impacted Individuals (JIIs) through policy, advocacy and service. They believe in a Housing First model because a safe and stable home is crucial for a successful reentry. The Hands On Defense (HOD) Program provides legal advocacy support for Justice-Impacted Individuals (JIIs) who face barriers to obtaining permanent housing. Our advocates and Peer Leaders support constituents who are excluded from accessing permanent housing stemming from archaic discriminatory policies. The Hands On Defense Model disrupts the discriminatory process that public housing authorities use to deny Justice-Impacted Individuals access to public housing and housing vouchers at the appellate level. J4H also offers reentry housing and housing supports. Brie’s House addresses the housing needs of Formerly Incarcerated People (FIP) by providing safe and stable temporary housing for 12 individuals and no less than six months of wrap-around stabilization services. The Brie’s House program paves the way to permanent housing by providing housing search support, financial empowerment resources and a safe place for clients to begin rebuilding their lives.

Massachusetts Alliance for Sober Housing (MASH) is an affiliate of National Alliance for Recovery Residences (NARR) which established national standards for recovery residences (including sober housing). MASH used these standards to create Massachusetts standards for certified sober homes. hrough our network of certified sober housing and empirically based recovery principles, MASH’s goal is to help create and foster these safe living environments for those with substance use disorders.

New Beginnings Reentry Services (NBRS)’s Empowerment Home: 6 Roxbury, St Roxbury, Ma 02119, Phone: 781-807-1741, Email: info@nbreentry.org. Our mission is to reduce recidivism by advocating for and providing services to women who are reentering local neighborhoods and communities. Through our Community Engagement Center, we work to build alliances, collaborations, and networks to create positive changes in policies that negatively impact men & women involved in the criminal justice system. Clients learn to express feelings appropriately, improving their social skills and relationships while strengthening the innumerable roles they play in their personal and professional lives. Here are links to addition Housing Resources.

Positive Action Against Chemical Addiction, Inc. (P.A.A.C.A.): 360 Coggeshall St, New Bedford, MA 02746, Phone: (508) 997-9051. PAACA operates numerous scattered units of permanent supportive housing throughout New Bedford. The housing programs are for people in recovery who are transitioning from homelessness and are working or engaged in a training program. PAACA provides rental subsidies to individuals and families in the program as well as supportive services designed to assist clients stabilize the emotional and financial dimensions of their lives.

Employment

MassHire: Whether you’re in between jobs, seeking a new opportunity, or aiming for career growth, we’ve got you covered. Our comprehensive services include personalized career guidance, informative workshops, specialized training programs, valuable job referrals, expert resume assistance, and access to a wide array of job listings. Our 25 MassHire Career Centers connect jobseekers and businesses for employment opportunities, and our 16 MassHire Workforce Boards engage business in building long-term talent solutions across the Commonwealth. Register for MassHire JobQuest here.

MassAbility: (formerly Massachusetts Rehabilitation Commission (MRC)) empowers people with disabilities to live life on their own terms. Our programs and services expand possibilities in careers and training, home and community life, and legal rights and benefits – including disability determination for federal programs. From Home and Community Life to Career Services to Benefits and Rights, MassAbility services support your independence and self-determination. To find out which of our programs and services you are eligible for, please apply online through MassAbility Connect or call our Help Desk at 617-204-3665.

Project Place:1145 Washington Street, Boston, MA 02118, 617-542-3740
Project Place promotes a community of hope and opportunity for homeless and low-income individuals by providing the skills, education and resources needed to obtain and sustain employment and housing.

St. Francis House, 39 Boylston St., Boston, MA 02116, 617-542-4211
St. Francis established services for formerly incarcerated individuals returning to the community including individuals classified as Level 3 sex offenders. The Moving Ahead Program (MAP), which is a 14-week job and life skills training program. It is designed specifically to assist those who have experienced mental illness, homelessness, addiction, and/or incarceration.

Workforce Career Central, 340 Main Street, Suite 400, Worcester MA, 508-799-1600
Offer classes specific to the job challenges for ex-offenders including the New Leaf Workshop designed to provide strategies for managing the barriers to employment caused by having a CORI. Clients must take the introductory 2-hour Career Center Seminar first and then are able to attend the New Leaf Workshops along with any other seminars or workshops offered.

Training Resources of America Incorporated (TRA): TRA’s mission is to help educationally and economically disadvantaged youth and adults improve the quality of their lives by learning new skills, developing self-confidence and finding pathways to self-sufficiency. Our clients have been successful in increasing their basic reading, language and math levels, improving their English speaking/comprehension capabilities, obtaining a High School Equivalency Credential, learning new skills, developing self-confidence, finding and retaining gainful employment, improving opportunities for increased earnings and job advancement, and becoming active and productive members of their communities. Training sites are in BrocktonNew BedfordQuincy, and Worcester.

Education

Clark University Liberal Arts for Returning Citizens (LARC) is a tuition-free college credit program at Clark University for formerly incarcerated individuals. Through the power of a liberal arts education, students can transform their lives by improving their critical thinking and communication skills. Classes are offered during fall, spring, and summer terms. Click HERE to apply.

The Educational Justice Institute (TEJI) is a 501(c)(3) that provides transformative learning experiences for students. TEJI’s primary goal is to improve the quality of life for incarcerated women and men through education, while simultaneously raising the social consciousness of MIT students. TEJI manages the Massachusetts Prison Education Consortium (MPEC), a partnership of Massachusetts-based higher education organizations, government agencies, and businesses collectively responsible for establishing and sustaining an education pipeline that begins during incarceration and continues into the community.

MassReconnect provides free community college for adults 25 and older who do not already have a college degree. MassEducate covers the full cost of tuition and fees for all eligible students. Students may qualify for an allowance of up to $1,200 for books and supplies based on income level. Some students may also be eligible for an additional allowance (up to $1,200) to help with other costs of attending college.

Financial

The Fountain Fund increases economic opportunities for formerly incarcerated people to improve their lives and remain in their communities. We provide low-interest loans and financial coaching to formerly incarcerated people, helping them build credit and achieve their self-determined goals. The Fountain Fund also advocates for public policy that increases economic opportunities and reduces obstacles for formerly incarcerated people. Inquire about a loan HERE or contact Jay Vilar at jvilar@fountainfund.org.

Second Chance Cars is a Massachusetts 501c3 corporation that provides refurbished, affordable used cars to Eastern Massachusetts’ low-income veterans and returning citizens. Our cars allow their new owners a chance to obtain living-wage jobs and the ability to achieve their full potential. If you need a car to get, keep or grow your job? Second Chance Cars accepts recommendations for car recipients from the staff of our nonprofit partner organizations.

Working Credit is a not-for-profit organization that can help you establish and build a strong credit score and reap the benefits. Our mission is to partner with individuals and communities to interrupt the effects of structural racism by providing credit building education, one-on-one counseling, and access to the products people need to thrive financially. Our expert credit building counselors work with you one-on-one to help you learn how the credit system works, address your specific credit situation, and create a personalized plan to build and sustain a strong credit score. Click HERE to request services or ask a question.

Please note that the information provided on this page is not an endorsement of services nor is it a substitute for due diligence. While every effort is made to keep the information updated, there is no guarantee of its accuracy.

To report an update, changes, or broken links for any content on this web page, please email.

AFFORDABLE HOUSING and HOUSING PROGRAMS

Citizen’s Housing & Planning Association (CHAPA): CHAPA’s mission is to encourage the production and preservation of housing that is affordable to low and moderate income families and individuals and to foster diverse and sustainable communities through planning and community development. Every person in Massachusetts should have a safe, healthy, and affordable place to call home.

Common Housing Application for Massachusetts Public-Housing (CHAMP): Online application to apply for state-aided public housing and find any existing housing applications.

The Department of Housing and Community Development (DHCD):  The Department of Housing and Community Development, through its community and business partners, provides affordable housing options, financial assistance, and other support to Massachusetts communities. Housing Resource Locator finds local housing resources, including local housing authorities, regional housing agencies, and emergency shelter providers.

MassAccess Housing Registry: Find affordable rental and homeownership opportunities in Massachusetts; highlight homes for people with disabilities who need accessible or barrier-free housing.

Massachusetts Housing and Shelter Alliance: The Massachusetts Housing & Shelter Alliance’s (MHSA) mission is to end homelessness through advocacy, collaboration, education, housing, and the implementation of outcome-based programs. MHSA is dedicated to innovative solutions that reduce public reliance on emergency resources. Resources for Older Homeless and Low-Income Adults.

Massachusetts Local Housing Authorities (LHA): Contact your local housing authority if applying for vouchers or federal public housing, of if have a disability to request a reasonable accommodation with the online application process. For a list of the number of units in the housing authorities that serve seniors, families or those with special needs: LHA Unit Counts by Program Listing.

Stepping Stones Inc.: Housing for Homeless program located in New Bedford and Fall River; includes emergency shelter, transitional, graduate, and single room occupancy (SROs) housing. Stepping Stones, Inc.’s Community Support Program for People Experiencing Chronic Homelessness (CSPECH), began in 2017 and continues to meet the needs of the chronic homeless in Fall River and New Bedford, Massachusetts. Using Critical Time Intervention, an evidence-based model that mobilizes support for vulnerable individuals during critical periods of transition. CSPECH promotes integration and continuity of care within the community so consumers continue to function independently.

Vouchers

Mobile Voucher: you need to find a housing unit on the private market.

Project-based voucher: it is tied to one housing unit and can only be used at that address.

Alternative Housing Voucher Program (AHVP): these state-funded rental assistance vouchers for non-elderly persons with disabilities and of low-income who have been determined eligible and qualified for c. 667 elderly/handicapped housing are administered by participating housing authorities.

Mass Rental Voucher Program (MRVP): apply at the local housing authority in the town you live in. Locate your Local Housing Authority 

Section 8 Voucher (Mobile HCVP): this is the federal government’s major program for assisting low-income families, elderly and the disabled to afford housing in the private housing market. Voucher program participants  find their own housing within an affordable range based on bedroom size. The Massachusetts Section 8 Centralized Waiting List streamlines the application process for a Section 8 Voucher.

Veterans: HUD-VASH is a federal voucher program for eligible Veterans. Apply at your local Veteran’s Administration Hospital. Find more information by calling 1-877-4AID-VET.

ELDER, AGING, AND DISABLED

Mass Senior Home Care: The Massachusetts Senior Care Association represents a diverse set of organizations that deliver a broad spectrum of services to meet the needs of older adults and people with disabilities. Our members include nearly 400 nursing and rehabilitation facilities, assisted living residences, residential care facilities and continuing care retirement communities.

Massachusetts Association of Residential Care Homes (MARCH): Our goal is to provide you with the valuable residential care or rest home information you are looking for. MARCH (Massachusetts Association of Residential Care Homes) represents more than 90 facilities in the Commonwealth of Massachusetts.

Massachusetts Care Planning Council: List of Nursing Homes in Massachusetts by city/town.

Nursing Home Search Tool: Massachusetts Health and Human Services.

SHELTERS

Emergency Family Homeless Shelters (DHCD): Families with children seeking Emergency Assistance (EA) shelter must call 1-866-584-0653, and visit one of the ten locations in Massachusetts.

Emergency Shelter Assistance for Individuals (DHCD): List of individual homeless shelters in Massachusetts.

Emergency Housing Assistance Resource Address: 100 Cambridge St, Suite 300, Boston, MA 02114
Phone: (617) 573-1106

Homeless Shelter Directory: A list of Massachusetts Shelters, Many are emergency shelters along with general homeless shelters and some transitional housing opportunities. As a note, many of these shelters now have waiting lists. Please call before going to them. Many waiting lists are very long.

Homeless Shelter Listings and Supportive Housing: Housing resources: Homeless Shelters, Supportive Housing, Halfway Housing, Transitional Housing, Day Shelters, Residential Alcohol and Drug Treatment Centers.

MA Coalition for the Homeless: Resources for those experiencing homelessness or are at imminent risk of homelessness. Adult Shelters in Greater BostonAdult Shelters in Western MA;  Adult Shelters Metro WestAdult Shelters Central MAAdult Shelters North of BostonAdult Shelters Southeast.

Shelters List: We list out as many of the local homeless resources in the USA.  To search in Massachusetts.

SOBER HOMES

Mass Association for Sober Housing (MASH): Search our directory to find a list of all MASH-certified sober homes. All MASH-certified sober homes follow the National Alliance for Recovery Residences (NARR) standards and have been independently inspected.

YOUTH HOUSING PROGRAMS AND SHELTERS

DIAL/SELF: a community-based non-profit agency that has been serving the youth and communities of Western MA in Franklin, Hampshire and Hampden Counties and the North Quabbin region. Youth housing and shelter services include: Transitional HousingLGBTQ Housing FirstTeen Housing (Greenfield, Northampton, Orange).

LUK, Inc. Young Adult ServicesTransitional Living Program is available for young people between the ages of 16 and 21 throughout Worcester County who are homelessness or at risk of homelessness, Maternity Group Home is available for pregnant and parenting young people between the ages of 16 and 21 throughout Worcester County who are homeless or at risk of homelessness, Basic Center Program provides 24/7 access to emergency shelter for youth under 18 years old throughout Worcester County who are runaway, homeless or at risk of homelessness

National Runaway Safeline (NRS) Youth and Teens: NRS has a database of resources, including shelters, across the country that we continually update. When you contact us, either by hotline, chat, or email, we can work toward locating an open bed in a shelter in your area. When contacting shelters via telephone, a frontline staff member will be happy to stay on the phone and serve as an advocate for you if you want him/her to. CALL: 1-800-RUNAWAY; TEXT: 66008.

Please note that the information provided on resources, services and programs is not an endorsement nor is it a substitute for due diligence. It is not meant to be complete list of all available resources but a guide. While every effort is made to keep the information updated, there is no guarantee of its accuracy.

To report an update, changes, or broken links on the resource pages, please email.

ADVOCACY, ACTIVISM AND RESOURCE CENTERS

Massachusetts Transgender Political Coalition (MTPC) is dedicated to ending oppression and discrimination on the basis of gender identity and gender expression. Rooted in social justice, they educate the public, advocate with state, local, and federal government, engage in activism, and encourage empowerment of community members through collective action.
Phone: (617) 778-0519

Trans Health Program Patient Advocate can help you find health information and resources, and assist you in figuring out your next steps for getting the care you need. Services are free and available on a walk-in basis for 20-minute sessions on Wednesdays, 4:00 – 7:00 pm.
Address: 1340 Boylston Street, Ansin Building, 2nd Floor
Phone: (857) 313-6589

Queer Asian Pacific Islander Alliance (QAPA) is committed to providing a supportive social, political, and educational environment for lesbian, gay, bisexual, trans*, and questioning people of Asian and Pacific Islander heritage in the Boston and New England area.
Email: qapa@qapa.org

Bisexual Resource Center (BRC) is a national organization committed to providing support to the bisexual community and raising public awareness about bisexuality and bisexual people.
Address: 29 Stanhope St, Boston, MA 02116
Phone: (617) 424-9595

Gay and Lesbian Advocates and Defenders They are New England’s leading legal rights organization dedicated to ending discrimination based on sexual orientation, HIV status and gender identity and expression.
Address: 30 Winter Street, STE 800, Boston, MA 02108
Phone: (617) 426-1350

GLSEN– Gay, Lesbian, & Straight Education Network (GLSEN) is a national organization making schools safer for ALL students, regardless of sexual orientation or gender identity/expression. Since homophobia and heterosexism undermine a healthy school climate, they work to educate teachers, students, and the public at large about the damaging effects these forces have on youth and adults alike.

Address: GLSEN MA PO Box 51243, Boston, MA 02205
Phone: (617) 684-5736
Email: Massachusetts@chapters.glsen.org

HELPLINE AND PEER LISTENING LINES

LGBT Helpline (25+):
Phone: (617) 267-9001
Toll-Free: (888) 340-4528

Peer Listening Line (25 & Under): Help lines are anonymous and confidential. No matter what is on your mind, we are here to encourage and ensure you that you are not alone.
Phone: (617) 267-2535
Toll-Free: (800) 399-7337

The Trevor Project crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender and questioning (LGBTQ) youth.
24/7 Trevor Lifeline: 1 (866) 488-7386

A Virtual Awakening: Closed online AA meeting for women, trans, and non-binary people
Recovery literature, speakers, open discussion; Sun, Mon, Wed, Fri at 8:30pm EST, Thurs 1:00pm EST; https://zoom.us/j/4822208285

FAMILY SUPPORT

Greater Boston PFLAG A group of parents, families, friends, and lesbian, gay, bisexual and transgender people offering support groups in different locations throughout Massachusetts.
Phone: 781-891-5966
Help line: 866-427-3524

YOUTH AND YOUNG ADULT

Drop in Centers

Boston GLASS Community Center A drop-in center for gay, lesbian, bisexual, transgender, and questioning young people between the ages of 13 and 25. You can get something to eat, use the computers to build a resume, or talk to a staff person and get help or support on everything from housing issues to health care. They offer group meetings titled: Gender Identity Group, Coming Out Group, Women’s Group, and Men’s Group.
Phone: (857) 399-1920

Youth on Fire (YOF): a program of AIDS Action Committee of Massachusetts, is a drop-in center for homeless and street-involved youth, ages 14-24, located in Harvard Square, Cambridge. The primary goals of YOF include responding to the basic and urgent needs of homeless and street-involved young adults at highest risk of communicable diseases and victimization, and connect homeless and street-involved youth to age-appropriate services including on-site behavioral health and medical care through strengths-based case management.

Health Centers

Sidney Borum Jr. Health Center provides safe, non-judgmental care for young people ages 12–29 who may not feel comfortable going anywhere else. They provide medical care, mental health counseling, substance abuse treatment, STD testing and treatment, women’s health care, transgender care, and provide sensitive, respectful and appropriate care to lesbian, gay, bisexual, transgender, queer and questioning (LGBT) youth and young adults.
Address: 75 Kneeland Street Boston, MA 02111
Phone: (617) 457-8140

Residential Programs

Waltham House is a group home program is designed to provide a safe and supportive living environment for up to 12 gay, lesbian, bisexual and transgender (GLBT) youth ages 14-18. Waltham House offers residents a safe environment to live while they prepare for family reunification, independent living and future self-sufficiency.
Phone: (781) 647-9976

Safe Homes is a program of The Bridge of Central Massachusetts. It is a program for gay, lesbian, bisexual, transgender, and questioning young people between the ages of 14 and 23, and is led by youth, professional staff, and volunteer adult advisors. They offer support and resources in a safe and nurturing environment.
Address: 4 Mann Street Worcester, MA 01602
Phone: (508) 755-0333

Support Programs (Massachusetts Communities)

The Gay, Lesbian, Bisexual, and Transgender Youth Support Project Their mission is to ensure safe and supportive communities for gay, lesbian, bisexual, transgender and questioning (GLBTQ) youth. The GLBT Youth Support Project provides training and on-going support for educators and health and human service providers to assist them in implementing welcoming and appropriate programs, policies, and services for these young people and their families.
Address: 942 West Chestnut Street Brockton, MA 02301
Phone: 1 (800) 530-2770

The Cape and Islands Gay and Straight Youth Alliance is a community-based alliance of young people from 14 to 22 that exists to improve the lives of LGBTIQQS (lesbian, gay, bisexual, transgender, intersex, queer, questioning and straight) youth on Cape Cod and the Islands by addressing key risk factors such as the self-hate, isolation and fear. CIGSYA works toward eliminating all forms of discrimination based on differences through education and training, and by providing a space where young people can come together free from judgment and harassment.
Address: 56 Barnstable Rd. Hyannis, MA 02601
Phone: (508) 778-7744

Boston Alliance of Gay, Lesbian, Bisexual, & Transgender Youth (BAGLY) is a youth-led, adult-supported social support organization committed to social justice, and creating, sustaining and advocating for programs, policies, and services for GLBT youth 22 and under.
Phone: (617) 227-4313
Find an AGLY near you!

Boston Area Transgender Support is a peer-run support group for transgender young adults in and around Boston. They are inclusive of both female-to-male (FTM) spectrum and male-to-female (MTF) spectrum individuals, gender queer persons, intersexed folks, and of those questioning their gender identity. Meetings emphasize group participation and mutual respect, and all. Discussions are confidential between members.

Merrimack Valley Alliance of Gay, Lesbian, Bisexual, and Transgender Youth (McVAGLY) aims to provide LGBT youth from the Merrimack Valley a safe environment to gather weekly to discuss issues that may not be adequately addressed elsewhere. These issues may include coming out, safe sex, the effectiveness of high school and middle school GSA’s, suicide, and GLBT rights in the community. All meetings are facilitated by high school and college students and chaperoned by adults 25+ yrs.

Supporters of Worcester Area Gay and Lesbian Youth (SWAGLY) provides a safe space for all gay, lesbian, bisexual, transgendered, and questioning youth and their straight allies, ages 14-23 to socialize, learn and share. Their weekly meetings consist of social time, introductions, community announcements, and a structured conversation about issues facing GLBTQ youth today. These include coming out, coping with stress, working with relationships, and various discussions about drug abuse and safer sex
Phone: (508) 755-0005

North Shore Alliance of Gay, Lesbian, Bisexual and Transgender Youth (NAGLY) is a welcoming and safe place for youth ages 14 – 21 who identify as gay, lesbian, bisexual, and transgender. Their mission is to create, sustain and advocate for programs, policies, and services for the LGBT youth community, through regular support meetings, and by defending and enhancing the human and civil rights of LGBT youth on the North Shore of Massachusetts.
Phone: (617) 927-6088
Phone: (781) 913-3747

OUT Metrowest The mission of OUT MetroWest is to support the health and emotional well-being of LGBTQ teens in the Boston MetroWest area by offering youth-led and adult-supported social and educational programs. Umbrella is a peer group specifically intended to provide additional support for transgender and gender-nonconforming youth. Nexus is a program for middle school youth that meets monthly in a safe space to explore questions relating to sexual orientation and gender identity.
Phone: (508) 875 2122
Email: info@outmetrowest.org

 

Please note that the information provided on this page is not an endorsement of services nor is it a substitute for due diligence. While every effort is made to keep the information updated, there is no guarantee of its accuracy.

To report an update, changes, or broken links for any content on this web page, please email.

*Due to our current unprecedented national health crisis, many programs are slowing down or suspending their referrals. As a result, expect wait times for new patient registration to be longer.*

COVID-19: Trial Court substance use disorder and mental health resources: A collection of substance use disorder and mental health resources, including links to online support groups and recovery meetings, self-care resources, and hotlines and helplines. Click here to download resource page.

Network of Care Massachusetts: Includes a directory of over 5,000 programs and organizations across the Commonwealth, searchable by keyword and zip code. Let Network of Care Massachusetts help you take the first step in locating mental health, substance use, and related social services in your community to support good health and recovery. If you are looking for an individual therapist or psychiatrist, please contact one of the many helplines in Massachusetts that can connect you to care.

MABHA (Massachusetts Behavioral Health Access):  The MABHA website helps both providers and members locate openings in mental health and substance use disorder services. Please note that some 24-hour levels of care require Login.

MABHA Mental Health Services List of types of services.

MBHP Emergency Services Program Statewide Directory (PDF): If you or a family member are experiencing a mental health or substance use disorder crisis, the Emergency Services Program/Mobile Crisis Intervention (ESP/MCI) is available 24 hours a day, 7 days a week, 365 days a year. Call us toll-free at 1-877-382-1609, anytime, day or night, and enter your zip code. You will get the phone number of the closest Emergency Services Program/Mobile Crisis Intervention that serves you. Mobile Crisis Intervention is the type of ESP that is for youth. Programas de Servicios de Emergencia informacion de contacto

NAMI Massachusetts: The mission of NAMI Massachusetts is to improve the quality of life for people diagnosed with mental health conditions and their families. We seek to improve the public’s awareness and understanding of mental illness and ensure that all people impacted by mental illness receive the services they need in a timely fashion. We do this through our education and support programs, as well as advocacy efforts at the state and local levels.

Call2Talk: Call2Talk is a mental health, emotional support, and suicide prevention program. It operates 24/7 and provides confidential, compassionate listening to assist people – including those who may be despondent or considering suicide – during stressful times. Call2Talk is a National Suicide Prevention Lifeline Crisis Center and partners with Crisis Text Line to respond to people by text. Phone: 508-532-2255; Text: 741741

Warm Lines: For mental health clients that are not experiencing a mental health emergency but would benefit from having a check in phone call, they can access DMH sponsored warm-lines. These are typically peer run and can offer general support.

Programs

Stepping Stone Incorporated: Steppingstone provides an array of treatment services to help people and their families recover from mental health disorders. We operate Clinics in both Fall River and New Bedford and offer services including comprehensive evaluation and diagnosis, medication prescribing, medication management, medication assisted treatment, individual treatment planning and individual and group therapy.

Family Support Services

NAMI Massachusetts Family Support: Resources to support for family members of people who have been diagnosed with a mental health condition.

NAMI COMPASS Helpline: Speak to someone on family Support options; Helpline available Monday through Friday, 9 am – 5 pm. Call us at 617-704-6264 or email compass@namimass.org.

NAMI Family Support Groups

NAMI Family-to-Family

NAMI Basics

NAMI Homefront Online

Parent/Professional Advocacy League (PPAL)

The Depression and Bipolar Support Alliance (DBSA) Family & Friends Support Groups

Mad in America (MIA) Online Parent Support Groups

Recovering Our Families Online Class

Family Connections

Peer Support Services

NAMI Massachusetts Peer Support: Find support from others who have been diagnosed with a mental health condition, or have experienced trauma or extreme emotional states,

NAMI Connection Support Groups

NAMI Peer-to-Peer Classes

Recovery Learning Communities

Depression Bipolar Support Alliance (DBSA) support group

Hearing Voices Support Groups

Alternatives to Suicide Support Groups

Sober.com

Peer Support Warmlines

Your Life/Your Voice Teen Hotline
1-800-448-3000 – call, text, and online chat

Teen Line
1-800-266-7883 – call, text, and email

Trevor Lifeline for LBGTQ Youth
1-866-488-7386 – call, text, and online chat

Mindfulness, Meditation and Breathing Practices

Virus Anxiety: a project by SHINE: Resources for anxiety and your mental health in a global climate of uncertainty.

https://mindfulness-solution.com/: Mindfulness offers a path to well-being and tools for coping with life’s inevitable hurdles.

https://www.health.harvard.edu/mind-and-mood/breath-meditation-a-great-way-to-relieve-stress: Article: Breath meditation: A great way to relieve stress

https://ggia.berkeley.edu/practice/mindful_breathing: Steps and audio of guided meditation, produced by UCLA’s Mindful Awareness Research Center (MARC).

Please note that the information provided on this page is not an endorsement of services nor is it a substitute for due diligence. While every effort is made to keep the information updated, there is no guarantee of its accuracy.

To report an update, changes, or broken links for any content on this web page, please email

Veteran Crisis Line: If you are a Veteran in crisis or concerned about one, connect with our caring, qualified responders for confidential help. Many of them are Veterans themselves.
Call 800-273-8255, press 1 or Text 838255;
Call TTY if you have hearing loss 800-799-4889

Veterans Benefits Administration (VBA) The Veterans Benefits Administration (VBA) helps veterans receive benefits, such as educational and financial resources. Requests for Income Verification or No Income Verification letters can be made by calling 800-827-1000.

  • VA Outreach Events: Veterans benefits help Veterans and their families buy homes, earn degrees, start careers, stay healthy, and more. Join an event for conversation and information.

Veterans and Military Housing Options

Caritas Communities, Inc. Veteran’s Housing and Services: As the largest provider of permanent Veteran housing in Greater Boston, and with our 24/7 wraparound supportive services, Caritas is helping to make sure that those who defended our nations’ liberties will have a home when their military service ends. We have permanent housing units for formerly homeless Veterans with 24/7 onsite case management, housing for Veterans and their families, housing for Veterans through the Homefront Program, and a general housing program. If you or someone you know is a Veteran looking for affordable housing, please email us for information and an application at bvqhousing@caritascommunities.org.

The New England Center and Home for Veterans (NECHV) is a national leader in housing and serving Veterans who are at-risk of homelessness. Located in Downtown Boston and offering services throughout the region, NECHV supports Veterans with innovative services that enable success, meaningful employment, and dignified independent living. NECHV has various Transitional Housing Programs and models available to provide housing services to Veterans experiencing homelessness. A Veteran who resides in any of the Transitional Housing Programs has access to the same services and support at NECHV (e.g.: case management, behavioral health care, housing search services, employment assistance, medical care, etc.).

Soldier On: Soldier On is a private nonprofit organization committed to ending veteran homelessness. Since 1994, the organization has been providing homeless veterans with transitional housing and supportive services. Soldier On Women’s Program: Helping Women Veterans Reclaim Their Lives. Their campus in Leeds, MA has housing for up to 16 women and children in a safe, homelike environment.

The Jorge Oterro Barreto Homeless Veterans Transitional Program, a program of The Bilingual Veterans Outreach Centers of Mass. Inc., is located in Springfield, MA is open to homeless veterans to assist them in the transition from their current situation back into mainstream society. The Program houses twelve (12) veterans offering counseling, DVA services from the Western Mass Bi-Lingual Veterans Outreach Center, assistance in obtaining Chapter 115 financial assistance, AA/NA meetings and Christian Rehabilitation Substance Abuse meetings. Veterans needing housing assistance can call the Western Massachusetts Bilingual Outreach Center at 413-731-0194 or Edwin Colon at 413-739-1082.

Veterans Northeast Outreach Center (VNEOC), funded by the Department of Veteran Affairs and administered in collaboration with Volunteers of America MA, they operate several facilities in Essex and Middlesex County that provide a range of options for Veterans in need of housing support. VNEOC provides transitional housing to homeless veterans to get them off the streets and provides some structure and case management. As the Veteran’s situation improves, they can offer Single Room Occupancy group home settings and subsidized housing on the open market. If you are homeless, or at immediate risk of becoming homeless, please contact VNEOC immediately at (978) 372-3626 (M-F 8am-4pm), or info@vneoc.org.

Veterans Transition House helps homeless and at-risk veterans and their families across Southeastern Massachusetts. We provide shelter and services, with a focus on healing from substance abuse and learning new life skills. VTH is a 501(c)(3) nonprofit founded in 1990 by a group of Vietnam veterans and community leaders who recognized the vital need for housing and supportive services for homeless and at-risk veterans. Our goal is the rehabilitation, self-sufficiency and reintegration of each veteran into the community. It’s our belief that the veterans we serve seek a hand up, not a handout. Application for services HERE.

Volunteers of America Massachusetts (VOAMASS) offers two programs through the Department of Labor Veterans’ Employment and Training Service (DOL-VETS): the Homeless Veterans’ Reintegration Program (HVRP) and Incarcerated Veterans Transition Program (IVTP). Both programs are designed to assist veterans who have been homeless or incarcerated to obtain employment and stable housing.  The Incarcerated Veterans Transition Program (IVTP)helps prepare qualified veterans who are currently incarcerated and recently released to find employment by providing job and life skills coaching, health care referrals, and personalized case management that focuses on the unique issues experienced by veterans. Currently serving Plymouth, Bristol, and Barnstable counties, referrals for HVRP and/or IVTP services can be done HERE.

Veterans and Military Community

The Veterans Assistance (VA): To fulfill President Lincoln’s promise “To care for him who shall have borne the battle, and for his widow, and his orphan” by serving and honoring the men and women who are America’s veterans, the VA carries out four specific missions: Veterans Healthcare, Veterans Benefits, National Cemeteries, and to ensure continued service to Veterans. Find your closest VA facility.

Massachusetts Department of Veterans’ Services: The mission of the Department of Veterans’ Services is to advocate on behalf of all the Commonwealth’s veterans and provide them with quality support services and to direct an emergency financial assistance program for those veterans and their dependents who are in need.

The Massachusetts Veteran Benefit Calculator: This website helps low-income veterans determine if they are eligible for state financial benefits established under Chapter 115, a program that provides cash assistance based on need.

Veteran and Military Justice-Involved

Justice for Vets: Justice For Vets is dedicated to transforming the way the justice system identifies, assesses and treats our veterans, leading the national effort to put a veterans treatment court in reach of every veteran in need.

Solider On Veteran Justice Partnership (VJP) Program: VJP provides services, treatment options and alternative sentencing for veterans who are facing incarceration. Soldier On’s VJP case managers perform outreach in all jails and courts throughout Western Massachusetts at least once a month. In addition, the case managers represent and advocate for veterans in courts across the state as needed.

Veterans Justice Outreach (VJO)Program: The mission of the Veterans Justice Programs is to identify justice-involved Veterans and contact them through outreach, in order to facilitate access to VA services at the earliest possible point. VJO Specialist Contacts in Massachusetts:
Bedford, Edith Nourse Rogers Memorial Veterans Hospital: Carly Wilson
Boston, VA Boston Healthcare System: Thomas Palladino
Brockton, VA Boston Healthcare System: Nine Soares
Leeds, Northampton VA Medical Center: Marie DemareyRegina Grant
Worcester, Northampton VA Medical Center: Melissa Barillaro

Veterans and Military Relief Funds

Air Force Aid Society: The Air Force Aid Society is the official charity of the U.S. Air Force and has been meeting the unique needs of Airmen and their families since 1942. Click here to apply for assistance.

Veterans Services Departments (Regional)

Boston Veteran Services Department: Our department oversees the financial assistance program known as Massachusetts General Law Chapter 115. This includes the decoration of veterans’ graves and hero squares on Memorial Day. We also carry out commemorative activities related to Boston veterans. Boston Office of Veterans’ Services Financial Assistance Application.

Lawrence Veterans Services Department: The mission of the Department of Veterans’ Services is to advocate on behalf of all the Commonwealth’s veterans and provide them with quality support services and to direct an emergency financial assistance program for those veterans and their dependents who are in need.

South Hadley Veterans Services Department: The Mission of the South Hadley Veterans Services Department is to help South Hadley Veterans and their dependents access services that were earned by their military service. These services include records retrieval, pension and disability compensation, claims with the Department of Veterans Affairs, employment, training, education programs and bonus/annuity applications.

West Suburban Veterans District (WSVD) Veterans’ Services Department: The Veterans’ Services essential function is to manage and participate in the administration of various benefits available to eligible veterans and their dependents from the Massachusetts Department of Veteran Services and the U.S. Veterans Administration.

Worcester Veterans Services Department: The Veterans’ Services Division provides support to residents of Worcester who are veterans, currently serving members of the military and their families. Support services vary based on individual circumstances but may include financial aid, reimbursement of medical costs and referral services for a variety of issues such as housing, employment and education.

Veterans and Military Support

Red Cross: Active-duty military members who need help can contact the American Red Cross to be directed to the aid that best fits their need or service at 877-272-7337.

Please note that the information provided on this page is not an endorsement of services nor is it a substitute for due diligence. While every effort is made to keep the information updated, there is no guarantee of its accuracy.

To report an update, changes, or broken links for any content on this web page, please email.

*Due to our current unprecedented national health crisis, many programs are slowing down or suspending their referrals. As a result, expect wait times for admissions to be longer and bed availability limited.*

COVID-19: Trial Court substance use disorder and mental health resources: A collection of substance use disorder and mental health resources, including links to online support groups and recovery meetings, self-care resources, and hotlines and helplines. Click here to download resource page.

Covid 19: Boston Medical Center Recovery Resources: The COVID-19 situation can be extremely anxiety provoking for all of us but especially for those in early recovery. This might be exacerbated by people unable to attend their normal support group meetings or other recovery supports. We are sharing a short list of resources that may be helpful for you patients or other people in recovery. 


Support Services, Treatment, and Programs

BSAS (Bureau of Substance Addiction Services): BSAS oversees the statewide system of prevention, intervention, treatment, and recovery support services for individuals, families, and communities affected by gambling and substance addiction. They operate the BSAS Helpline.

The Massachusetts Substance Use HELPLINE: This Helpline is the only statewide, public resource for finding substance use treatment and recovery services. Helpline services are free and confidential.

MABHA (Massachusetts Behavioral Health Access):  The MABHA website helps both providers and members locate openings in mental health and substance use disorder services. Please note that some 24-hour levels of care require Login.

MABHA Substance Use Disorder Services Types of Substance Use Disorder Services

Mass Association of Sober Homes (MASH): The Massachusetts Alliance for Sober Housing (MASH) is here to support MASH-certified sober homes and their residents during the COVID-19 pandemic. Please visit our resources page to learn about national and state resources for you and your residents.

Network of Care Massachusetts: Includes a directory of over 5,000 programs and organizations across the Commonwealth, searchable by keyword and zip code. Let Network of Care Massachusetts help you take the first step in locating mental health, substance use, and related social services in your community to support good health and recovery.

Access to Recovery (ATR): is a 6-month program designed for individuals who have, or who are at risk of having, an opioid use disorder (OUD), and who are seeking support with their recovery. ATR enables participants to create a recovery plan unique to their own needs and choose from a wide range of recovery support services. Both professionals and peers provide services through a variety of community organizations.

MHA GRIT: Offers residential program for adults who have both a substance use disorder and a moderate-to-severe mental health diagnosis in the Springfield and Holyoke area; has an LBGTQ+ residence.

Stepping Stones Incorporated: Steppingstone provides an array of treatment services to help people and their families recover from mental health disorders. We operate Clinics in both Fall River and New Bedford and offer services including comprehensive evaluation and diagnosis, medication prescribing, medication management, medication assisted treatment, individual treatment planning and individual and group therapy.

Youth and Young Adults

Youth and Young Adults BSAS HELPLINE

Motivating Youth Recovery (MYR), 26 Queen St. 5th floor, Worcester, MA 01610, phone: (508) 860-1244

Alateen: A place just for teens affected by someone else’s alcoholism. Alateen is a fellowship of young people (mostly teenagers) whose lives have been affected by someone else’s drinking whether they are in your life drinking or not. By attending Alateen, teenagers meet other teenagers with similar situations. Alateen is not a religious program and there are no fees or dues to belong to it.

Family Support Services

Learn to Cope: Learn to Cope is a non-profit support network that offers education, resources, peer support and hope for parents and family members coping with a loved one addicted to opiates or other drugs.

Allies in Recovery: Community, personalized guidance, and a scientifically-proven program to support your loved one.

Al-Anon: Al‑Anon is a mutual support program for people whose lives have been affected by someone else’s drinking. By sharing common experiences and applying the Al-Anon principles, families and friends of alcoholics can bring positive changes to their individual situations, whether or not the alcoholic admits the existence of a drinking problem or seeks help.

Alateen: A place just for teens affected by someone else’s alcoholism. Alateen is a fellowship of young people (mostly teenagers) whose lives have been affected by someone else’s drinking whether they are in your life drinking or not. By attending Alateen, teenagers meet other teenagers with similar situations. Alateen is not a religious program and there are no fees or dues to belong to it.

Virtual/Telehealth/Online Support Services

Alcoholics Anonymous Online Meetings
• Updates on COVID-19

AA Home ‘Home’ Group Online Meetings: all online AA meetings are open to the public 24/7, 365.

AA Phone Meetings

Online Intergroup of Alcoholics Anonymous (OIAA) is a service entity that operates on behalf of Online AA groups worldwide. The OIAA Meeting Directory features hundreds of meetings in an various formats, in many languages, happening 24/7.

Recovery Dharma Online: organizes daily meetings accessible via computer, smartphone, or dial-in. Together we meditate, study Buddhist teachings, and support each other on our paths to sobriety and peace.

SMART Recovery Online Community: SMART Recovery Online (SROL) is a warm and caring online community where our participants interact and help one another recover from addictive behaviors. Features include: daily online meetings, message board, and 24/7 live chat.

A Virtual Awakening: Closed online AA meeting for women, trans, and non-binary people
Recovery literature, speakers, open discussion; Sun, Mon, Wed, Fri at 8:30pm EST, Thurs 1:00pm EST; https://zoom.us/j/4822208285

Gambler’s Anonymous: 617-338-6020

In The Rooms: free online recovery tool that offers 130 weekly online meetings for those recovering from addiction and related issues. We embrace multiple pathways to recovery, including all 12 Step, Non-12 Step, Wellness and Mental Health modalities.

Marijuana Anonymous Meetings: Search for meetings by location (may have transitioned to zoom meetings).

Marijuana Anonymous Phone Meetings: This website supports several separate Marijuana Anonymous phone groups each guided by its own Group Conscience. Women In Recovery Weekdays at 3pm; Sunday at 7pm (Step Study); Tuesday at 10pm; Wednesday at 7pm.

Massachusetts Area of Cocaine Anonymous, Inc. (MACA): Cocaine Anonymous is a fellowship of men and women who share their experience, strength and hope with each other so that they may solve their common problem and help others to recover from their addiction. Hotline: 617-539-6090.

Never Alone Club: A group of Narcotics Anonymous with daily online meetings where those seeking recovery can chat 24/7 for support and fellowship.

NA By Phone Meetings: Home to Teleconference Meetings and Cyber Phone Recovery.

Narcotics Anonymous Meetings: World-wide, foreign language options.

Peer2Peer Recovery Support Center: Peer 2 Peer is offering live recovery group meetings weekdays via the Zoom app.

Virtual NA: NA Meetings Online & by Phone brings Narcotics Anonymous Meetings to Remote or Isolated Addicts from around the world who may, for whatever reason, be unable to attend local face to face meetings.

Please note that the information provided on this page is not an endorsement of services nor is it a substitute for due diligence. While every effort is made to keep the information updated, there is no guarantee of its accuracy.

To report an update, changes, or broken links for any content on this web page, please email.

SUBSTANCE USE DISORDER (SUD)

Youth and Young Adults BSAS HELPLINE

MABHA (Massachusetts Behavioral Health Access) Youth and Family Services

Motivating Youth Recovery (MYR), 26 Queen St. 5th floor, Worcester, MA 01610, phone: (508) 860-1244

Peer Support

Learn to Cope: Learn to Cope is a non-profit support network that offers education, resources, peer support and hope for parents and family members coping with a loved one addicted to opiates or other drugs.

Allies in Recovery: Community, personalized guidance, and a scientifically-proven program to support your loved one.

Al-Anon: Al‑Anon is a mutual support program for people whose lives have been affected by someone else’s drinking. By sharing common experiences and applying the Al-Anon principles, families and friends of alcoholics can bring positive changes to their individual situations, whether or not the alcoholic admits the existence of a drinking problem or seeks help.

Alateen: A place just for teens affected by someone else’s alcoholism. Alateen is a fellowship of young people (mostly teenagers) whose lives have been affected by someone else’s drinking whether they are in your life drinking or not. By attending Alateen, teenagers meet other teenagers with similar situations. Alateen is not a religious program and there are no fees or dues to belong to it.

MENTAL HEALTH/BEHAVIORAL HEALTH

DMH Young Adult Resource Guide

Young Adult Centers The Department of Mental Health (DMH) funds centers around the state for young people through age 24. Each center helps young adults build skills for independent living, learning, and employment, and offers opportunities for peer support and mentoring.

Impact Youth Access Center in Springfield 

STEPS Young Adult Resource Center in Arlington

TEMPO Young Adult Resource Center in Framingham

The Spot Young Adult Center in Roxbury

Transition Resources & Community Supports (TRACS) in Quincy

You Forward Drop In Centers in Haverhill and Lawrence

Zia Access Center in Worcester

Family Support Services

NAMI Massachusetts Family Support: Resources to support for family members of people who have been diagnosed with a mental health condition.

NAMI COMPASS Helpline: Speak to someone on family Support options; Helpline available Monday through Friday, 9 am – 5 pm. Call us at 617-704-6264 or email compass@namimass.org.

NAMI Family Support Groups

NAMI Family-to-Family

NAMI Basics

NAMI Homefront Online

Parent/Professional Advocacy League (PPAL)

The Depression and Bipolar Support Alliance (DBSA) Family & Friends Support Groups

Mad in America (MIA) Online Parent Support Groups

Recovering Our Families Online Class

Family Connections

LGBTIQQS

LGBTIQQS HELPLINE AND PEER LISTENING LINES

Peer Listening Line (25 & Under): Help lines are anonymous and confidential. No matter what is on your mind, we are here to encourage and ensure you that you are not alone.
Phone: (617) 267-2535
Toll-Free: (800) 399-7337

The Trevor Project crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender and questioning (LGBTQ) youth.
24/7 Trevor Lifeline: 1 (866) 488-7386

Support

Boston GLASS Community Center A drop-in center for gay, lesbian, bisexual, transgender, and questioning young people between the ages of 13 and 25. You can get something to eat, use the computers to build a resume, or talk to a staff person and get help or support on everything from housing issues to health care. They offer group meetings titled: Gender Identity Group, Coming Out Group, Women’s Group, and Men’s Group.
Phone: (857) 399-1920

The Gay, Lesbian, Bisexual, and Transgender Youth Support Project Their mission is to ensure safe and supportive communities for gay, lesbian, bisexual, transgender and questioning (GLBTQ) youth. The GLBT Youth Support Project provides training and on-going support for educators and health and human service providers to assist them in implementing welcoming and appropriate programs, policies, and services for these young people and their families.
Address: 942 West Chestnut Street Brockton, MA 02301
Phone: 1 (800) 530-2770

The Cape and Islands Gay and Straight Youth Alliance is a community-based alliance of young people from 14 to 22 that exists to improve the lives of LGBTIQQS (lesbian, gay, bisexual, transgender, intersex, queer, questioning and straight) youth on Cape Cod and the Islands by addressing key risk factors such as the self-hate, isolation and fear. CIGSYA works toward eliminating all forms of discrimination based on differences through education and training, and by providing a space where young people can come together free from judgment and harassment.
Address: 56 Barnstable Rd. Hyannis, MA 02601
Phone: (508) 778-7744

Boston Alliance of Gay, Lesbian, Bisexual, & Transgender Youth (BAGLY) is a youth-led, adult-supported social support organization committed to social justice, and creating, sustaining and advocating for programs, policies, and services for GLBT youth 22 and under.
Phone: (617) 227-4313
Find an AGLY near you!

Merrimack Valley Alliance of Gay, Lesbian, Bisexual, and Transgender Youth (McVAGLY) aims to provide LGBT youth from the Merrimack Valley a safe environment to gather weekly to discuss issues that may not be adequately addressed elsewhere. These issues may include coming out, safe sex, the effectiveness of high school and middle school GSA’s, suicide, and GLBT rights in the community. All meetings are facilitated by high school and college students and chaperoned by adults 25+ yrs.

Supporters of Worcester Area Gay and Lesbian Youth (SWAGLY) provides a safe space for all gay, lesbian, bisexual, transgendered, and questioning youth and their straight allies, ages 14-23 to socialize, learn and share. Their weekly meetings consist of social time, introductions, community announcements, and a structured conversation about issues facing GLBTQ youth today. These include coming out, coping with stress, working with relationships, and various discussions about drug abuse and safer sex
Phone: (508) 755-0005

North Shore Alliance of Gay, Lesbian, Bisexual and Transgender Youth (NAGLY) is a welcoming and safe place for youth ages 14 – 21 who identify as gay, lesbian, bisexual, and transgender. Their mission is to create, sustain and advocate for programs, policies, and services for the LGBT youth community, through regular support meetings, and by defending and enhancing the human and civil rights of LGBT youth on the North Shore of Massachusetts.
Phone: (617) 927-6088
Phone: (781) 913-3747

OUT Metrowest The mission of OUT MetroWest is to support the health and emotional well-being of LGBTQ teens in the Boston MetroWest area by offering youth-led and adult-supported social and educational programs. Umbrella is a peer group specifically intended to provide additional support for transgender and gender-nonconforming youth. Nexus is a program for middle school youth that meets monthly in a safe space to explore questions relating to sexual orientation and gender identity.
Phone: (508) 875 2122
Email: info@outmetrowest.org

Boston Area Transgender Support is a peer-run support group for transgender young adults in and around Boston. They are inclusive of both female-to-male (FTM) spectrum and male-to-female (MTF) spectrum individuals, gender queer persons, intersexed folks, and of those questioning their gender identity.  Meetings emphasize group participation and mutual respect, and all. Discussions are confidential between members.

The Trevor Project is the leading national organization providing crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender and questioning (LGBTQ) youth. Here are Local resources in your community.
24/7 Trevor Lifeline: 1 (866) 488-7386

Safe Homes is a program of The Bridge of Central Massachusetts. It is a program for gay, lesbian, bisexual, transgender, and questioning young people between the ages of 14 and 23, and is led by youth, professional staff, and volunteer adult advisors. They offer support and resources in a safe and nurturing environment.
Address: 4 Mann Street Worcester, MA 01602
Phone: (508) 755-0333

Health

Sidney Borum Jr. Health Center provides safe, non-judgmental care for young people ages 12–29 who may not feel comfortable going anywhere else. They provide medical care, mental health counseling, substance abuse treatment, STD testing and treatment, women’s health care, transgender care, and provide sensitive, respectful and appropriate care to lesbian, gay, bisexual, transgender, queer and questioning (LGBT) youth and young adults.
Address: 75 Kneeland Street Boston, MA 02111
Phone: (617) 457-8140

Education

GLSEN- Gay, Lesbian, & Straight Education Network (GLSEN) is a national organization making schools safer for ALL students, regardless of sexual orientation or gender identity/expression. Since homophobia and heterosexism undermine a healthy school climate, they work to educate teachers, students, and the public at large about the damaging effects these forces have on youth and adults alike.
Address: GLSEN MA PO Box 51243, Boston, MA 02205
Phone: (617) 684-5736
Email: Massachusetts@chapters.glsen.org

Residential/Housing

Waltham House is a group home program is designed to provide a safe and supportive living environment for up to 12 gay, lesbian, bisexual and transgender (GLBT) youth ages 14-18. Waltham House offers residents a safe environment to live while they prepare for family reunification, independent living and future self-sufficiency.
Phone: (781) 647-9976

Employment

Massachusetts Youth Employment and Safety Team (YES Team) The Massachusetts YES Team is made up of 8 state and federal agencies that coordinate efforts to protect and promote the health and safety of young workers across the Commonwealth. YES Team: Resources for young Workers.

Commonwealth Corporation runs programs that teach people how to work, providing lifelong learning for careers of a lifetime. Commonwealth Corporation is a quasi-public workforce development agency that strengthens the skills of Massachusetts youth and adults by investing in innovative partnerships with industry, education and workforce organizations.

Signal Success is a comprehensive curriculum designed and tested by education and workforce development partners to help young people develop essential skills for future success. Students receive systematic instruction in core soft skills while engaging in meaningful future planning.

The Safe and Successful Youth Initiative (SSYI) is a youth violence prevention and intervention initiative that operates in cities with the highest juvenile crime rates. SSYI targets a small number of individuals, ages 17-24, that local police have identified as “proven risk” or “impact players.” These individuals are substantially gang involved, most likely to be a victim or perpetrator of violent weapons offense, or engaged in high volume illegal activity. SSYI reaches out to these individuals and offers a chance to redirect their lives through educational, employment, and behavioral health services.

Year Up enables 18-24 years old High school graduate or GED recipients move from minimum wage to meaningful careers in just one year.

YouthWorks is a state-funded youth employment program that helps teens and young adults get the skills and experience needed to find and keep jobs. Participants take part in paid short-term work placements during the summer and/or school year at public, private and nonprofit worksites.

Northampton YouthWorks

Roxbury YouthWorks

Please note that the information provided on this page is not an endorsement of services nor is it a substitute for due diligence. While every effort is made to keep the information updated, there is no guarantee of its accuracy.

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